HELLO LOVELY! HOW CAN WE HELP?

ORDER & SHIPPING

HOW LONG IS THE SHIPPING and PROCESSING FOR MY ORDER?
The processing time for orders is typically 1-3 business days. Depending on your location, shipping time is 1-5 business days.
For freight orders, the processing time is typically 5-7 business days. Depending on your location, shipping time is 5-7 business days. Please keep in mind that during holidays, this time may vary.
We thank you for your patience.

HOW DO I CHANGE OR CANCEL MY ORDER?
You are always welcome to change or cancel an order. Please contact our customer support team for more information at +1-732-618-54-13 or email us at roledo1118@gmai.com

WHAT IS FREIGHT?
Good question! Freight orders are shipped on a pallet and can only be delivered curb-side in front of the residence. Freight is a type of shipment used for larger weight class orders.

HOW CAN I BE ASSISTED IF I PURCHASE THROUGH A THIRD PARTY?
If you have purchased through a third party and are having issues with your product, please contact the customer support from the store you purchased from.

PRODUCT & STOCK
WHAT ARE THE DIFFERENCES BETWEEN YOUR LED LIGHTS AND OTHER LIGHT BULBS ?
OUR LED light bulbs give a more natural light that mimics sunlight, saves up to 90% energy and last up to 25 times longer, with an option to upgrade with your purchase.

RETURN and EXCHANGES

WHAT IS YOUR RETURN POLICY?
Please refer to our Shipping and Returns page!

CAN I EXCHANGE MY PRODUCTS?
Absolutely! For any exchanges, please contact us first at roledo1118@gmail.com